Support

How can we help?

Email [email protected]. Tell us what went wrong, but never send a one-time text code.

Common questions

I do not have an invite.

Join the waitlist. We will email when we are ready for more players. The waitlist does not guarantee an invite.

My invite does not work.

Check the code, including letters and numbers. If it still does not work, ask the person who shared it or join the waitlist. Support may not be able to tell you why a particular code is unavailable.

I did not get the text code.

Check the cell number, wait a moment, and request one more code. Carrier filtering and delivery delays can happen. If it still does not arrive, email support.

My text code does not work.

Use the newest code you received. Codes expire. Request a new one if needed.

Is my waitlist email my login?

No. Waitlist email is only for access news. A CleanSpades player uses a cell and one-time text code.

Do I need a password?

No. CleanSpades does not use a player password.

Are all four seats people?

Not always. Some tables include computer players, and their seats are labeled.

Is this real-money gambling?

No. There is no cash-out and no real-money wagering.

I found a bug or something felt wrong at a table.

If you are signed in, send a support message with the table and what happened. You can also email support. Do not post a one-time code or another player’s private information.

Already signed in?

You can send a support message and read the reply in Messages.

Open prior submissions in Messages